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Managed IT Services You Can Rely On

Technology Services Group is your premier provider of Managed IT services. With over 20 years of experience helping businesses of all sizes and industries, our team of experts have the knowledge and expertise necessary to handle any IT challenge, from network management to cybersecurity. With a focus on providing personalized solutions and exceptional customer service, we are the right choice for businesses looking to stay ahead of the competition in today's digital landscape.

What are Managed IT Services?

Managing your IT department can be difficult. Finding qualified leaders to lead a team of specialists is increasingly difficult in our competitive environment. Managed IT services allow companies to focus on their core business and not spending countless hours and time figuring out how to maximize their IT. Managed IT services refer to outsourcing your organization's IT operations to a third-party service provider. This means that instead of having an in-house IT department or relying on ad-hoc IT support, you partner with a managed service provider (MSP) to take care of your technology needs. MSPs offer a range of services, including network management, cloud solutions, cybersecurity, and help desk support, among others. With managed IT services, you have access to a team of experts who can provide proactive monitoring, maintenance, and support for your IT infrastructure. This allows you to focus on your core business operations, without having to worry about managing and maintaining your technology.

TSG Managed, our suite of Managed IT services, guarantee our customers piece of mind knowing that we are proactively monitoring, supporting, securing and backing up your IT environment. Our Managed IT services can also help you save money and increase efficiency. Instead of hiring and training an in-house IT team, which can be expensive and time-consuming, you can rely on a team of experts who are already knowledgeable and experienced in the latest technologies and industry trends. MSPs also offer flexible pricing models, allowing you to pay only for the services you need, when you need them.

Benefits of Using TSG for Managed IT Services

We want to take the difficulty out of Managed IT solutions. Whether you are a business owner lacking time to fully understand the complexities of IT or an information technology employee that needs the added assistance, we provide solutions that are customized and easy to understand. With TSG Managed Services (TSG Managed), you are enlisting the help of our trained, expert technology gurus to be part of your team – without the headaches.

We’ve been working with business owners and corporations for over 20 years and have created a suite of products that are essential for productivity and security. Our TSG Managed suite features services vital for operating a successful IT department. Overall, managed IT services offer a cost-effective and efficient solution to your organization's technology needs. With a reliable MSP like Technology Services Group, you can rest assured that your IT infrastructure is in good hands, allowing you to focus on growing your business.

Managed IT Local Service Areas

TSG has been providing outstanding service to the Tri-State area (West Virginia, Ohio, Pittsburgh) for nearly 20-years. We know modern technology has advanced and we can provide managed IT services remotely, regardless of your location, but we still want to provide you a human element.

We take great pride in providing local services and providing you one-on-one interactions with members of our team. Our main office in Wheeling, West Virginia is accessible for meetings and demonstrations of our current products and technology. Our staff makes it easy on you if you need on-site support or maintenance. Being local, we have a better understanding of the unique IT needs and challenges facing your business and we tailor our services accordingly.

If you are looking for Local Managed IT services, TSG has a representative ready to start the conversation today.

Managed IT Pricing and Process

TSG values our partnerships with each client. We believe that each business is unique and it’s important that we discuss your individual situation and goals, creating a customized solution and proposal.

Onboarding with TSG for managed IT services typically involves several steps. First, we will meet with you to assess your current IT infrastructure and identify any issues or areas of improvement. Next, we will propose a customized solution that meets your specific needs and budget. This may include software and hardware upgrades, remote monitoring and patching services, backup and disaster recovery solutions, and ongoing maintenance and support.

Once you approve the proposal, we will begin the onboarding process, which typically includes installing software and hardware, configuring systems, and setting up remote monitoring and patching services. We will also provide training to your staff on how to use the new systems and software, and establish ongoing communication channels for support and issue resolution.

Finally, we will conduct regular maintenance and monitoring to ensure your systems are running smoothly and efficiently. This may include performing software updates and patches, monitoring network performance, and addressing any issues that arise. Overall, our onboarding process for managed IT services is designed to ensure a smooth transition to the new system and to provide ongoing support and maintenance to ensure optimal performance and efficiency for you.

Common Managed IT Service Locations - Pennsylvania

Pittsburgh, PA
Washington, PA
Bridgeville, PA
Uniontown, PA
Canonsburg, PA